Chola MS General Insurance Strengthen s Footprint in North India; Opens New Z onal Headquarters in Delhi
~With this move, the company plans to strategically strengthen its footprint in North India and aims to increase its bus iness share by 30%~
National, 27th June 2025: Cholamandal am MS General Insurance Company Lt d., a joint venture between the Murugap pa Group and Mitsui Sumitomo Insuranc e Group, today announced the inaugura tion of its new, company-owned zonal of fice at the World Trade Centre, New De lhi. Set up with an investment of ₹65 cro re, the new facility marks a significant s tep forward in Chola MS efforts to deep pen its presence in North India and offer accessible, transparent, and technology-driven insurance solutions.
With North India currently contributing 21.6% to the company’s overall busines s, Chola MS aims to scale this to 30% acr oss product lines spanning property, mo tor, and health insurance. This zone now services over 2 lakh customers, support ed by a multi-channel distribution netw ork comprising agents, brokers, bancass urance, digital platforms, and emerging microinsurance models. This momentu m reflects growing awareness, trust, an d insurance adoption across both urban and semi-urban markets.
Photo caption: Chola MS Zonal Headqu arters-New Delhi -Left to Right – Mr Ash ish Hallan-COO-V.Suryanaryanan-MD-MM Murugappan-Chairman-Mr Taketos hi Tarumoto-Whole Time Director(Chol a MS General Insurance)
This new facility in the national capital aligns with Chola MS’s operating philos ophy of building long-term assets in maj or Indian cities. It is the 17th company-o wned office in India and a key part of the company’s broader strategy to deepen market penetration while ensuring oper ational excellence in high-growth region ns.
Speaking on the milestone, Mr. V. Surya narayanan, Managing Director, Chola M S General Insurance, said: “The launch o f our Zonal headquarters in Delhi is a st rategic step in our mission to deepen ins urance penetration and become the pref erred insurance partner in the North. Th is space will serve as a catalyst for closer collaboration with our customers and b usiness partners, empowering us to deli ver seamless and personalized services.”
Aligned with its broader vision, Chola M S continues to invest in Tier 2 and Tier 3 cities while expanding its rural presence across Bharat, supporting the national g oal of ‘Insurance for All by 2047’. The co mpany is also embracing digital transfor mation by leveraging artificial intelligen ce, advanced analytics, and data-driven insights to enhance customer engageme nt, risk assessment, and operational effi ciency. The Delhi office will serve as a ce ntral hub for regional innovation, growt h, and empowerment, reinforcing Chola MS’s brand philosophy of #Pledge2Protect.